We decided to try something different this year and rent a bounce house and a snow cone machine for our annual staff appreciation party. Our team could bring their families if they wanted, so I needed some items for all ages. Robert was helpful from start to finish. Being in the hospitality industry ourselves, we strive to give every one of our guests personal service, but Astro Jump's customer service is top notch!! Every time I spoke with Robert, he was fun, energetic and personable. It made dealing with other vendors tough because he made things so simple! He even let me change my invoice deposit to work with our company budget. I was so impressed with the fast response and the products we rented were clean and easy to operate. My team loved the bounce house and the snow cones! We will certainly be renting from this company again!!! Way to go!!!! 08-23-2016 - BJs Restaurants - Team Member Picnic
We used Astro Jump for our daughter's 3rd birthday party. We loved it! The bounce house was a hit with the kids and allowed for "easy" and affordable entertainment. The company was professional and accommodating, even despite me moving the date for the party around. The staff arrived promptly and all went very smoothly. We will certainly use this company again for our children's parties and recommend them to anyone considering a bounce house for their party. 08-01-2016 - Ashlee
This was our third time using Astro Jump for Birthday parties!! We love it and will continue to use them in the future! Thanks to all of the great staff!! Excellent service!!! 07-31-2016 - Cindy
This is my second time using Astro Jump and it was perfectly awesome! It couldn't have been a better experience in any way. Every year I need to find something (an excuse of any kind) to celebrate and use that water slide! Too fun!! 07-25-2016 - Brandy
The Astro Jump water slide was the finishing touch on a fabulous water week! The cloudy skies and cooler temperatures did not stop the campers from having fun. From the first phone call to the deliver/set-up everyone was profession and helpful. This is our second time using Astro Jump and I'm sure it will not be the last! 07-03-2016 - Camp Quest
When ever I have a client that needs "kid fun", Astro is my go to. Always professional, efficient and accommodating :-) Thanks for making my job easy and making me look good to my clients ! 07-03-2016 - Wayne, In Bloom Again
I was so impressed by my experience with Astro Jump. I've never used a service like this, but I can't imagine anyone doing it better! And you better believe if the need arises again, Astro Jump will by my go-to! They are kind, helpful, professional, clear, on time and provide great quality equipment. THANK YOU. You made our party special, unique and super fun!!! 06-29-2016 - Katie
My experience with Astro Jump was excellent from the initial email and phone call to the time they picked up the bouncie house. Very professional, helpful in finding a solution for my kids birthday theme, delivered on-time, very friendly and courteous on explaining the agreement and expectations, and my kids had a blast. Would highly recommend Astro Jump and will use them again in the future. 06-21-2016 - Jeremy M
We have used Astro Jump for a number of years. They are always very accommodating. They have been able to meet our needs in so many ways. They are very flexible about set up, inside and outside and they have adapted for quick changes due to the weather. Their equipment is always very clean and in good shape. Their staff that does set up are always so polite and professional. I would highly recommend them. Robert is awesome on getting the job done no matter how many pieces of equipment we need and how unusual our time frames may be, weekdays, weekends, mornings, afternoons or evenings. They have been a blessing to us and our ministries. 06-20-2016 - Betsy Keefe, Minister of Children, Saint John United Methodist Church
Was very disappointed called to order a wet slide and because I live outside of Louisville they would not deliver to me on a Saturday. This place came highly recommend. Well I guess my money will go to someone else. I will say the guy was nice about it.
Response from AstroJump: First, thank you for calling us to book your party for July 4th weekend. I'm really sorry not to be able to deliver to you, My concern is since that's our busiest weekend for the summer I'm not comfortable that we can guarantee perfect service to you outside of our standard delivery area. Just in case something were to go wrong we like to be able to reach the party in 15 minutes to correct the situation. Please understand that we want your party to be a big success and feel that you'll achieve that with a more local rental company.
06-02-2016 - Huff
This is the first time we have used Astro Jump. They were amazing to work with. Specifically, they were quick with correspondence, accommodating to fit our needs, and were very prompt and efficient. We will use them again for our next party. We didn't have to worry about a single thing and got to enjoy our guests and event. We highly recommend using them.
From Astro Jump: Our motto is "The Easiest Party You'll Ever Have" Thanks Bowmans.. we hope to see you again soon.. 05-16-2016 - The Bowman Family
We contacted Astro Jump for our annual Fall Festival. They were great and accommodated all our of requests. They came out to measure the area we had the inflatables and walked me through how to best place them on the lawn to make everything fit. They have great customer service, are professional and kind. I would recommend them to any company or individual planning an event. 02-02-2015 - Sarah - The Southern Baptist Theological Seminary
We have used Astro Jump the last 6 years for our annual 4th of July party. Their slides are very clean, don't smell like mildew. One year we had an issue with the slide after they left and they were johnny on the spot and fixed the problem! Very nice people to deal with and we will continue to use them as long as we have parties!!!! 01-21-2015 - The Laslie's
Thank you so much!! My son had a blast and your service person was very nice and helpful. We'll be sure to refer you to our friends! 08-24-2014 - Angie
We rented the 4in1 for my daughter's 4th birthday party this past weekend and my husband and I just wanted to share with you all what a wonderful experience it has been working with you all! Everyone has been very friendly and easy to work with and my daughter and her party guest were thrilled with the bounce house! I also want to say a big thank you to the gentleman (I didn't catch his name) who delivered, set up and took down our bounce house. He was extremely friendly and helpful and put up with my daughter chatting him up, asking lots of questions and telling him all about her birthday presents. He even wished her a happy birthday several times. We will definitely be recommending you all to friends and will keep you in mind for all future parties! Thank you all so much!
07-21-2014 - The Hall's
I rented the sumo suits and popcorn machine for my son's graduation party. They were promptly delivered and everything was clean and in fantastic condition. Everyone (young and old) had an amazing time. Robert and his team are incredible to work with and will assist you in making your party an enormous success. Ours certainly was!!! 06-11-2014 - Emily D.
09-30-2013 - Evelyn Miller
Rented the purple and pink princess castle for my step daughters 5th birthday. It was great! The astro employees were very polite and on time..Cant wait to have a bouncy house again in the future! 09-24-2013 - Lisa Sanchez
Our Company picnic was held at Huber's Barn II facility recently & we had Astro Jump's: 7 Element Obtacle Course together with the Vertical Rush Giant Slide, & the T-Ball Extreme. It kept the kids of all ages up to the grown-ups having so much fun and entertained on a beautiful September day. Thanks to Astro Jump in making our Company Picnic one to remember:) 09-24-2013 - Marilyn Whitworth
Rented two water slides for our business fun day and it was a blast! The Astro employees were very frindly and promt! Will most definitely do business with them again! 08-05-2013 - Kittrina Bartlett
Rented a slip and slide for a party this weekend. The kids had a ball and astro jump was awesome 06-09-2013 - Ann smith
Just wanted to let you know what a great time everyone had with the huge water slide at our church picnic last week. Much agreement from kids and parents that it was the "best ever!"
It's always a pleasure working with you and your staff.
05-23-2013 - Martha Holland - Saint Andrew's Episcopal Church, Louisville, KY
Your Children's safety is our Number 1 Priority, and protecting our great environment matters too. This is why we use 100% "Green" non-toxic cleaners made of 100% Organic ingredients on all of our equipment.
Call our party Planning Specialists at 502-955-9060 or 800-244-5867