Great customer service and communication from booking to delivery and pick up. The kids and adults enjoyed the vertical obstacle course. 07-15-2024 - Jacque
We had an awesome experience on our recent rental. They worked with us on a rain plan, and were on time for pick up and drop off. 05-14-2024 - FRES PTA
3rd time we've rented an obstacle course from Astro Jump - everything was great again this time for our 8 year old son and his friends. 10-22-2022 - Tori Greene
We have used them a couple times for birthday parties. Always professional, on time, and friendly. Would recommend and continue to use them for rentals! 08-24-2022 - Julie R
We were looking for a slide that adults could also enjoy. We went with the 18ft side by side slides. We had over a hundred guests and this was definitely a hit with all ages. I was concerned when I first ordered the slide due to waiting till the last minute we were unable to have Astro Jump do delivery, set up, and take down it was gonna be all on us to pick up and set up, When we got to the location for pick up and was advised it weighed over 300lbs I became extremely nervous. I made a joking comment to your employee Joseph who literally gave me his personal cell number to call if we had any issues he stated he could most likely talk us through anything. This is wonderful customer service and we did call with an issue and it was a quick fix! I can't say enough of how great everyone was especially Joseph and Aubrey. It was worth the hour drive to pick up! Will definitely recommend Astro Jump and will use again in the future but not gonna lie next time I'm gonna order early and get the bigger slide and make sure they can do set up. 08-01-2022 - Mary McFeaters
Ashley & Astro Jump - THANK YOU! I’ve never done this before and I had so many questions and I’ve heard so many horror stories about bounce houses. I mostly worked with ashley, but the other girls who answered the phone we’re very polite and well spoken! Ashley answered every question I asked and never seemed annoyed (I felt so bad asking all the questions I did) she even offered information I had never even thought about. The bounce house was very clean and in great shape. I can see that this company has been around for a while but the bounce house that I got literally looked brand-new. My kids never stopped! They brought and set up the bounce house a few hours before the party started, and while I certainly didn’t mind, I was worried that the thrill of the bounce house would wear off before the party. Boy was I wrong, they barely wanted to get out of it to open their presents!
Any party in the future, I will definitely use Astro Jump. will never ever ever have a party at a center ever again. This was so much easier, cheaper and the kids had way more fun. And, again, I cannot thank Ashley enough! 05-19-2022 - Jen Cox
Great customer service. Huge inventory of products to choose from. Best prices based on my research for the time/products that you receive. Best. Birthday. Ever. Even Grandma got in on the bouncing fun! 04-21-2022 - Jessica Meehling
Amazing experience. From beginning to end, service was 10/10!! Calling to book was so easy and effortless. The entire team was so helpful. Charles was prompt and very professional. The kids had such a great time. Will definitely be using Astro Jump again!! 04-18-2022 - Ada
Astro Jump was great from start to finish! This was our first time using them for our company family picnic and it turned out really good. The guy's who delivered the equipment were so nice and professional. We will definitely be using them for our next event. 09-27-2021 - Linda W
Everyone from start to finish was amazing at Astrojump! The even went smoothly. Everyone loved the water slide, snow cones, and corn hole game! 09-06-2021 - Candice
We had a fantastic experience with Astro Jump! They were accommodating and efficient. The gentleman arrived on time and was set up quickly. We rented a gigantic water slide (Fire & Ice) and the kids and adults loved it!! 08-10-2021 - Barb D
Very professional and easy to work with! The equipment was in excellent shape and very clean. Would definitely use again. 08-09-2021 - Kelli Dick
AstroJump was amazing to work with start to finish! Wonderful customer service! The delivery driver was super nice and helpful! The slide was so clean! Pickup was great too!! Definitely will rent again with AstroJump 07-28-2021 - Danielle Hart
We had an AMAZING time. My kids seriously spent ALLLLLLL DAAAYY in it!!!!!! Worth every penny.
Thanks again for the excellent customer service :) 06-14-2021 - Kathryn
My experience with Astro Jump was amazing. From the beginning to the end. I would recommend them to anyone. We are going to use them again. 05-16-2021 - Tawanda
Will be using them again in the Future! 05-02-2021 - Shelby
Great customer service! The moon bounce was delivered early and the kids loved it. Would definitely use them again! 10-19-2020 - Megan
Amazing service, very proffessional and timely. Thank you 10-08-2020 - Ms. Walker - Glen Burnie
Very friendly, my kids had a wonderful time!!!!!! 10-05-2020 - Brenina Cook
Great service, my son and his cousins had so much fun. The beginning to the end of the process was simple, awesome customer service and friendly staff 09-05-2020 - Latoya Haynes
We had an outstanding, amazing time with AstroJump. The delivery and pickup was phenomenal and such a hardworking, polite young man. The kids and adults had hours of endless entertainment and we cannot wait to rent again next year. Thanks to Shannon and Jessica for their efficient customer support and to the whole team for such a fun day! 08-31-2020 - Christina Yingling
We rented a water slide for my sons 5th birthday. The kids (and grown ups) had a blast. I didn’t catch the delivery/pick up guys name but he was great! Very professional and polite. He even let the kids “help” take down the slide. And he suggested we use a tarp to keep down the mess- brilliant! COVID has had such a negative impact on so much lately, but the rental was easy and a great idea. Thank you! 07-26-2020 - Lisa R
I just wanted to tell you how happy I am with your service from start to finish. My kids had a blast and was the best alternative to our situation. We cant go to the waterpark so you brought the water park to us! haha. You guys are great and Im definitely recommending to people! Thank you again for your great service and product! 05-26-2020 - Michelle P. - Stevensville, MD
Every year at our Church's Rally Day, we rent a moon bounce from you and it is a huge treat for the young ones! It was set up with plenty of time and the delivery man was there just in time as we were ready to leave! It is always a fun, safe activity for our children! Thank you for prompt, courteous service! 09-10-2019 - Peggy P.
We hired Astro jump for a dinosaur Moonbounce for our 6 year olds birthday. They were professional and on time and courteous. And the children had a blast bouncing the day away. :) Thank you! 08-24-2019 - Becky F.
I rented a moon bounce for my child's fourth birthday. He was very happy and the kids at the party loved it! Astro Jump was easy to work with and very helpful. I would definitely rent from them again. 08-12-2019 - Katie S.
On time, courteous and the kids LOVED IT!!!!!!! It was so easy to order, pay and communicate with the Astro Jump staff. Whether you emailed or phoned, everyone was professional, friendly and ALWAYS RETURNED YOUR CALL OR EMAIL IN AN EFFICIENT MANNER. After a great day, they were right there to pick up jump house. EXCELLENT SERVICE HIGHLY RECOMMENDED!!! 07-21-2019 - Reunion
I rented the 18 foot Tropical Water Slide for my son’s high school graduation party. I highly recommend renting from Astro Jump. They were very professional, friendly, and met all of our needs. Our party goers had the best time and spent hours playing on the slide. I will definitely be renting from them again for future parties!!! 07-09-2019 - Joy
Thank you so much!!!! The kids had a blast!!!! We appreciate your service! And I would highly recommend your services to others!! 07-05-2019 - Jenny A
Ordered inflatable , tables and chairs , for high school grad party...When the morning started the inflatable delivered was not what we ordered...I ordered Shooting Stars large basketball game but received the smaller double shot.
I immediately let the driver know and we discovered there was mistake in the order paperwork...Shannon and Doug back at the office confirmed the paperwork was wrong and Shannon remembered our conversation about being adults and teens. they delivered the Shooting Stars hours before the party with NO ISSUES. NOW this game really made a statement everyone arriving at the party was impressed and drawn to the game. At one point all the adults lined up forming teams and shooting baskets and cheering and laughing...I looked over at about 50 teens just watching the grown ups and enjoying the show. I cant tell you what a HIT this game was for all ages...
one of my friends was saying they want to have at their next big party.
I highly recommend Astro Jump and the Shooting Stars Game.
thanks to the delivery guys who were fantastic and professional and Doug and Shannon for helping make our party a success.
Sherry 06-18-2019 - Sherry
I usually don't write testimonies but AstroJump exceeded my expectations. I was very pleased since the time they came and install it. They showed on time and they were very professional at their job . Same as well the time they came to pick it up. My kids had a great time. Thank you Astrojump. I will definately use it again. 06-10-2019 - Martha
What a wonderful group of people. We decided to have a Memorial Day party. And low and behold our pool was green. So at the last minute I called Astro Jump. They were so accommodating. They had the water slide here by noon. And I have to say something about the young man who brought the slide and picked it up. What a nice guy. Very courteous. And a pleasure to work with. I will be calling Astro Jump for our next party. And I suggest you look no further and rent from them. 05-29-2019 - Jenn
Really appreciated the Moon Bounce we rented for the Memorial Day party we have every year. It was a breeze to schedule they were timely at point of delivery. Very efficient. Thank you for the great service! 05-28-2019 - Tamara M.
This was such a great party!!! The crew showed 2 hours prior to the party start time and hauled away after I went to bed. They have a seamless operation. I'll definitely use them again. Can't rate them highly enough!!! 07-25-2017 - Linda Kerrick
Thank you for the moon bounce and slide for our fall festival. The kids loved them and the festival was a big hit. Thank you so much! 10-15-2016 - Michele Hlavay (the Harbour School)
Called Astro Jump in Anne Arundel and Mary was VERY helpful and found a solution for our needs! Thank you SO much Mary for your outstanding customer service and support! Because of you, our double birthday party is going to be amazing! (More feedback to come I'm sure AFTER the party!) 06-05-2015 - Laura Livingston
The Kids really enjoy the moon bounce and I will rent from you again. 05-28-2014 - Pamela Turner
Astro Events has provided a big slide several times for our annual Kids 'n' Kaboodle event, the totally free fair for all the children of Annapolis. This company is reliable, responsive, and a pleasure to work with. Russell is a gem. 03-20-2014 - Debbie Wood
Your children's safety is our # 1 priority, and Astro Jump® has always taken extra steps to provide the cleanest equipment for your celebrations to protect your family and our wonderful employees.
Call our party Planning Specialists at 443-291-6956
Exciting news - AstroJump® of Anne Arundel and Baltimore is, for a limited time, offering a FREE Movie style Popcorn Machine or Cotton Candy Spinner with supplies for 50 included when you rent a bounce house, moonbounce combo, obstacle course or giant inflatable slide from us. Just mention this offer and we;ll help you plan an amazing party for your child or group.... read more