The following are the TOP 10 questions commonly asked about Astro Jump® products and services.

  1. Do you deliver and set up?
    Absolutely! An ASTRO JUMP® Courteous driver will deliver and set up each ASTRO JUMP® and insure that it is clean and in good working condition well before your party starts and come back to take it down after the party is over. Set up normally takes about 15-30 minutes per piece, and take down is about the same. This service is included in your rental cost.
  2. What kind of power is required?
    ASTRO JUMPS® plug into a standard 110 household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the ASTRO JUMP® should be no more than 100ft from that outlet (some offices 50ft, Please ask when ordering). If you would like to set up an ASTRO JUMP® at a park or place without an electrical outlet within 100ft, let us know and we can arrange to use a generator for an additional charge.
  3. What type of surface can the ASTRO JUMP® be placed on?
    The safest surface is a level grassy area. However, we can set up on concrete and asphalt. Please specify when ordering which surface we will be setting up on and we will make sure we utilize the proper ground covers and anchors for your event.
  4. How much room do I need to set up an ASTRO JUMP®?  
  5. When you call to reserve your ASTRO JUMP®, we will let you know the dimensions for the particular shape you will be renting. Also, please check our website for "space needed" info on any piece of ASTRO JUMP® equipment.
  6. Are ASTRO JUMPS® safe?
    Yes. Our ASTRO JUMPS® are constructed to be as safe as possible. As with any activity involving small children, an adult should supervise the activity. This will help to insure that the few simple rules continue to be followed and that someone is always there to assist children entering and exiting the ASTRO JUMP®. Most of our equipment is covered for weather protection (direct sun & light rain) and they have netting to allow for great visibility and air circulation.
  7. Are you Insured?
    Yes. All of our ASTRO JUMP® offices are independently owned and operated. However, it is a requirement that all offices carry liability insurance policy. Please note: All individuals and companies that rent from ASTRO JUMP® are required to sign a liability waiver prior to set up, contact your local office for a copy if needed. We CANNOT set up an ASTRO JUMP® until the liability waiver is signed.
  8. Is there a deposit required to reserve ASTRO JUMP® equipment?
    Most offices do require a deposit. We will need to know the date, time & location of your event as well as the ASTRO JUMP® equipment or package you prefer. We will collect payment (usually Cash, Credit Card or Money Order) the day of the party. PLEASE CHECK WITH YOUR LOCAL OFFICE ABOUT THESE TERMS as well as their cancellation policy.
  9. Can I have my party at a park?
    Some ASTRO JUMP® equipment is great for some parks. Some cities require that you have reservations in order to have an ASTRO JUMP® at the park. Also, most cities will require that they be named as additionally insured on our policy.  Check to see if electricity will be available, if not we can arrange for a generator for an additional charge.
  10. How do I reserve my ASTRO JUMP® party?
    Simple! Just dial 1-800-244-JUMP (5867) and one of our friendly, locally owned "Inflatable Specialists" will reserve your equipment or package and gladly answer any questions you might have. Be sure to check their web page to preview their inventory prior to calling.

          What if I have to cancel?
          Not a Problem. Check with your local office for their cancellation and rescheduling policy as well as their rain policy.

Your children's safety is our # 1 priority, and Astro Jump® has always taken extra steps to provide the cleanest equipment for your celebrations to protect your family and our wonderful employees.

Call our party Planning Specialists at 415-499-0955
  • Jump House Party Rentals North Bay & San Francisco News

  • 06/07/2023 - Inflate the Fun
    Inflate the Fun: Renting Inflatable Bounce Houses, Water Slides, and Obstacle Courses for Unforgettable Summer Parties and Events As the warm summer weather sweeps across Northern California, it's time to gear up for an exciting season of outdoor celebrations. Whether you're planning a birthday party, a neighborhood gathering, or a community event, AstroJump® of the North Bay has got you covered with their incredible range of party inflatable rentals. From... read more
  • 07/15/2020 - Entertaining Kids in COVID Summer 2020
    We're more than halfway through 2020 and it looks like this tough year in the Bay Area is going to stay challenging, yet kids still want to have fun, especially during Summertime. Astro Jump of the North Bay and San Francisco has lots of inflatable choices to rent that allow for tons of fun while still keeping a bit of space between players. For birthday parties, most parents are choosing to celebrate with... read more
  • 03/26/2020 - Bouncing Off the Walls?
    For nearly 35 years Astro Jump® of the North Bay has been San Francisco and Marin's favorite source for backyard fun  - renting inflatable bounce houses, obstacle courses, waterslides and more. For the first time since 1986 we, along with the rest of the world, are trying to find our place in this new reality brought on by the coronavirus, COVID–19.  Since we started, Astro Jump®has been... read more