Our Event Safety Process: Peace of Mind, Every Time

In this industry, safety is something we all take seriously—and at Astro Jump, it's truly at the core of everything we do. While many share that commitment, there are specific precautions and proactive steps we take when delivering our inflatables and rides that set us apart.

Our top priority is ensuring that every guest is safe, our team is fully compliant and protected, and above all, that everyone has a fun and stress-free experience from start to finish.

1. Insurance

At Astro Jump, we carry a comprehensive range of insurance coverage—including general liability, workers’ comp, event insurance, commercial auto, inland marine, and umbrella insurance.

It might sound like a lot, but there’s a reason behind every piece of coverage. We believe in crossing our T’s and dotting our I’s to ensure that, no matter the situation, our clients can feel confident they’re working with a fully insured and professional company. Your safety, trust, and peace of mind are always our top priorities.

For example, each year we’re asked by the Parks & Rec departments across the county to renew our business license. The only way that renewal is approved is by submitting proof of all the necessary insurance policies mentioned above.

Once our license is renewed, we issue a Certificate of Insurance (COI) for every event, naming our client as "additionally insured." This not only protects our clients and us, but it also saves them from having to purchase overpriced, same-day event insurance. It’s full coverage—without the extra cost.

In the case of larger events, we take it a step further by providing additional documentation, including waivers for workers’ comp, auto insurance, and general liability, giving organizers peace of mind knowing everyone is properly covered.

The best part? In over 20 years, we've never had a catastrophic issue—and we work hard to keep it that way.

2. Nuts and Bolts

When booking an event—whether it’s a backyard party or a park celebration—one of the first questions we ask is about the setup surface. Knowing where the inflatable or ride will be placed is important so we can secure it safely and properly.

One thing that makes our units unique is their versatility—they can be set up on almost any surface, including grass, concrete, asphalt, turf, weeds, bark, gravel, or rock.

The only exceptions are sand and mud—while setups on these surfaces are possible, they tend to dirty the equipment more than they’re worth and can make post-event cleanup difficult for everyone involved.

Whether it's concrete, turf, bark, or rock, we adapt our anchoring methods accordingly—using sandbags when staking isn't possible, and stakes for grass or dirt surfaces.

From there, we evaluate the weather conditions—is it windy, or calm? Luckily, Northern California usually gives us predictable weather, which helps us plan with confidence.

For setups using sandbags, we typically use 2 to 4 bags per unit, with each bag weighing 60–80 lbs of dead weight. When using stakes, we rely on 8 to 12-inch steel stakes that are driven deep into the ground, with two points of contact submerged to ensure extra stability.

These precautions are essential—not just for safety, but also to keep the unit secure and stationary while guests are inside. The last thing we want is for an inflatable to shift several feet because it’s packed with excited kids jumping around. Our job is to make sure the fun stays in place—literally.

3. Solid Team Foundation

None of these safety precautions would be possible without our incredible team here at Astro Jump. From the moment someone joins our crew, safety is a top priority—whether they’ve been with us for a week or a couple of years.

Every team member understands that the job isn’t complete until everything looks, feels, and is known to be safe. That unwavering commitment is what allows us to deliver fun, worry-free experiences to every client we serve.

Additionally, to ensure the safety of our clients, we must also prioritize the safety of our team. Upon booking, we assess anything on-site that could pose a risk to our crew. The equipment we transport can weigh anywhere from 50 to 1,000 lbs, so it’s crucial that we know what we’re walking into—before we arrive.

Some of the things we look for include: Is the side yard gate wide enough for equipment? Are there stairs or tight corners? What’s the surface like when entering the property? Is there enough room for our drivers to turn around or unload safely? How far is the walk to and from the setup area?
 

These details help us protect our team, just as much as we work to protect and serve our clients. At the end of the day, we’re committed to delivering an unforgettable experience—but we can’t do that unless we’ve built and protected a solid, capable team behind it all.

As my dad always said:
“A business is nothing without its clients, and clients are nothing without the team behind them.”